Clinical Cleaning in Housekeeping
৳ 1,000.00
All About Clinical Cleaning in Housekeeping is an additional module in the Professional Housekeeping programme and explores the enhanced cleaning protocols that hotels [..]
Creating a Positive Environment
৳ 1,000.00
Creating a Positive environment explores The Art of Communication, considering negative and positive responses and the behaviour cycle. The professional best-practice standard for [..]
Disability Aware in Customer Service
৳ 1,000.00
This Disability Aware module overviews firstly some of the additional specific needs that customers with disabilities may have to deliver great customer service [..]
Food Allergens and Special Diets Aware
৳ 1,000.00
Food allergen awareness training for food and drink service staff has been a legal obligation in the UK since December 2014 but there [..]
Food and Drink Safety Aware
৳ 1,000.00
Food and Drink Safety Aware is not a level 2 qualification module but not all your staff need a formal qualification. Food Hygiene regulations allow [..]
Giving Great Customer Service
৳ 5,000.00
The Giving Great Customer Service programme contains 5 interactive courses with lots of activities to ensure learners are totally concentrating, even if they [..]
Handling Customer Problems Positively
৳ 1,000.00
Critical to delivering great customer service, this ‘Handling customer problems positively’ module explores how customer problems may occur and the 7 step approach [..]
Level 2 Food Safety
৳ 5,000.00
Level 2 Food safety is a practical, interactive course for chefs and other food handlers in the hotel and restaurant food and drink [..]
Positive Selling Skills When Taking Food Orders
৳ 1,000.00
Businesses are keen for staff to sell in order to increase revenues but selling skills don’t come naturally to everyone. Just being told [..]
Principles of Food Safety Management (HACCP)
৳ 1,000.00
Hazard Analysis and Critical Control Point (HACCP) This course presents ideas behind setting up food management systems. Principles of HACCP are contained within [..]
Professional Bar Service
৳ 5,000.00
Professional Bar service is a group of 4 courses designed as an introduction to bar service for new staff or as a best [..]
Professional Food Service
৳ 10,000.00
Although there may be variances in company procedures there are basic principles that apply in all food service. Professional Food Service is an [..]