Positive Selling Skills When Taking Food Orders

৳ 1,000.00

Businesses are keen for staff to sell in order to increase revenues but selling skills don’t come naturally to everyone. Just being told to push a particular dish doesn’t give everyone the confidence they need and can actually lead to a worse customer experience.

This module builds from Menu knowledge and encourages you to use your understanding of food to ‘recommend’ and become a soft salesperson not pushy. A range of activities takes you through finding out your customer needs and the steps to ‘making the offer’.

Category: SKU: ECOFSER008

Description

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Positive Selling Skills When Taking Food Orders

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Objectives

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  • Identify the 3 steps to positive selling and how to use them

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Requirements

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  • A desktop computer running Windows or Mac OS
  • Laptop computer running Windows or Mac OS
  • A tablet running Mac IOS, Windows or Android
  • Internet connection
  • Crome, Edge, Safari or Opera browser
  • Sound

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Training content

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  • Training time – 60 mins
  • Handouts – Yes
  • Interactive – Yes
  • Voice over – Yes

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Demonstration course

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What is the target audience?

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Professional Food Service is designed for the operational front of house staff in hotels and restaurants to develop their knowledge and skills in key aspects of food service. The Professional Food Service programme may be used or separate modules selected according to training needs. Professional Food Service modules are ideal for new staff into the industry to support on job training in house or can be used by individuals wishing to gain some knowledge of food service in order to apply for a job.

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Discounts

We offer a range of discounts based on the volume of licenses purchased.

5 – 10 5% Discount
11 – 20 10% Discount
21 – 50 15% Discount
51 – 100 20% Discount
101 – 200 25% Discount

Code use Instructions

On receipt of payment, you will receive an email containing the codes you have purchased.

They will also be available from ‘My account dashboard under the Order tab.

Please issue these codes to your learners with the following instructions.

Learner Management Portal Address https://tm-hmi.org

If this is your first visit please register following the instructions given in the login area.

When completing the registration, please complete all of the required fields using one of the codes you have been given.

When you log in using the username and password you have created the programme/module associated with the code you have used will already have been allocated. Additional codes can be added to the Subscription box revealed by clicking on your name on the top navigation.

These codes can only be used once.

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