Creating a Positive Environment
৳ 1,000.00
Creating a Positive environment explores The Art of Communication, considering negative and positive responses and the behaviour cycle. The professional best-practice standard for [..]
Disability Aware in Customer Service
৳ 1,000.00
This Disability Aware module overviews firstly some of the additional specific needs that customers with disabilities may have to deliver great customer service [..]
Giving Great Customer Service
৳ 5,000.00
The Giving Great Customer Service programme contains 5 interactive courses with lots of activities to ensure learners are totally concentrating, even if they [..]
Handling Customer Problems Positively
৳ 1,000.00
Critical to delivering great customer service, this ‘Handling customer problems positively’ module explores how customer problems may occur and the 7 step approach [..]